Possible Roaming profile issue.

DoctorGordanBens · 04-27-07 02:57 PM

All,
I am having a problem I am hoping someone can shed some light on. First
real quick here is a general overview of the network in question:

2 Windows 2000 Advanced Server in the role as DC's with SP4 and all patches
up to date
2 Windows 2000 Advanced Server in the role as Member Servers with SP4 and
all patches running Exchange 2000 fully patched.
All users are using roaming profiles.

Our users can log into the domain, perform all the work they need to and
then log off. About 20 to 30 minutes after the user logs off the
workstation they were just using and providing no one else logs onto that
work station then the monitor power saver kicks in and the screen goes
blank. All normal stuff right? Now when a new user or even the previous user
that last used the work station and logged off from it comes back, moves the
mouse or hits a hit to get the monitor to come back on the workstation is
locked with the last user who used the workstations account. This happens
even though that user successfully logged off the workstation. The user with
those credentials can unlock that workstation but instead of taking them
back to their desktop it takes them back to the initial log on screen. This
is happening on all our workstations. We have looked for viruses, reloaded a
few workstations and nothing seems to get this problem to go away. Since
this was happening when the monitor power saver function was kicking off we
looked at the power settings and screen saver settings on the workstations
and nothing out of the ordinary is showing up. Also no errors with the login
scripts are seen, and nothing during the log out process pops up as a
warning of any problems or is there anything adverse in the event logs.

One thought I had was that this might have something to do with roaming
profiles not updating completely during the users log out. No new GPO's
have been created or none of the old one have been modified either.

Another odd thing is if the user logging off chooses to reboot the computer
instead of a normal logoff then when the computer reboots and no one logs in
before the monitor power saver kicks off then the computer locks itself with
the administrator account name, which is very odd since all the local
administrator accounts have been renamed.

If anyone has seen this issue before, or something similar please point me
in the direction of another post or KB article.

Thanks in advance.

Jason

DoctorGordanBens · 04-27-07 07:57 PM

"Jason Paper" <jason.paper@edocorp.com> wrote in message
news:%23utFKURiHHA.5008@TK2MSFTNGP02.phx.gbl...
> All,
> I am having a problem I am hoping someone can shed some light on.
First
> real quick here is a general overview of the network in question:
>
> 2 Windows 2000 Advanced Server in the role as DC's with SP4 and all
patches
> up to date
> 2 Windows 2000 Advanced Server in the role as Member Servers with SP4 and
> all patches running Exchange 2000 fully patched.
> All users are using roaming profiles.
>
> Our users can log into the domain, perform all the work they need to and
> then log off. About 20 to 30 minutes after the user logs off the
> workstation they were just using and providing no one else logs onto that
> work station then the monitor power saver kicks in and the screen goes
> blank. All normal stuff right? Now when a new user or even the previous
user
> that last used the work station and logged off from it comes back, moves
the
> mouse or hits a hit to get the monitor to come back on the workstation is
> locked with the last user who used the workstations account. This happens
> even though that user successfully logged off the workstation. The user
with
> those credentials can unlock that workstation but instead of taking them
> back to their desktop it takes them back to the initial log on screen.
This
> is happening on all our workstations. We have looked for viruses, reloaded
a
> few workstations and nothing seems to get this problem to go away. Since
> this was happening when the monitor power saver function was kicking off
we
> looked at the power settings and screen saver settings on the workstations
> and nothing out of the ordinary is showing up. Also no errors with the
login
> scripts are seen, and nothing during the log out process pops up as a
> warning of any problems or is there anything adverse in the event logs.
>
> One thought I had was that this might have something to do with roaming
> profiles not updating completely during the users log out. No new GPO's
> have been created or none of the old one have been modified either.
>
> Another odd thing is if the user logging off chooses to reboot the
computer
> instead of a normal logoff then when the computer reboots and no one logs
in
> before the monitor power saver kicks off then the computer locks itself
with
> the administrator account name, which is very odd since all the local
> administrator accounts have been renamed.
>
> If anyone has seen this issue before, or something similar please point me
> in the direction of another post or KB article.
>
> Thanks in advance.
>
> Jason
>
>

What is the size of a typical user's profile?
(e.g. c:\documents and settings\Jason)

DoctorGordanBens · 04-30-07 10:36 AM

All users have a capped profile size of 200MB. There are a few exceptions
for higher-ups. I can look to see what the average size is across the board.
We have roughly 3000 users, do you think it is possible that all the users
roaming profiles are bad?

Jason

"Pegasus (MVP)" <I.can@fly.com> wrote in message
news:OdncbAUiHHA.4624@TK2MSFTNGP04.phx.gbl...
>
> "Jason Paper" <jason.paper@edocorp.com> wrote in message
> news:%23utFKURiHHA.5008@TK2MSFTNGP02.phx.gbl...
>> All,
>> I am having a problem I am hoping someone can shed some light on.
> First
>> real quick here is a general overview of the network in question:
>>
>> 2 Windows 2000 Advanced Server in the role as DC's with SP4 and all
> patches
>> up to date
>> 2 Windows 2000 Advanced Server in the role as Member Servers with SP4 and
>> all patches running Exchange 2000 fully patched.
>> All users are using roaming profiles.
>>
>> Our users can log into the domain, perform all the work they need to and
>> then log off. About 20 to 30 minutes after the user logs off the
>> workstation they were just using and providing no one else logs onto that
>> work station then the monitor power saver kicks in and the screen goes
>> blank. All normal stuff right? Now when a new user or even the previous
> user
>> that last used the work station and logged off from it comes back, moves
> the
>> mouse or hits a hit to get the monitor to come back on the workstation is
>> locked with the last user who used the workstations account. This happens
>> even though that user successfully logged off the workstation. The user
> with
>> those credentials can unlock that workstation but instead of taking them
>> back to their desktop it takes them back to the initial log on screen.
> This
>> is happening on all our workstations. We have looked for viruses,
>> reloaded
> a
>> few workstations and nothing seems to get this problem to go away. Since
>> this was happening when the monitor power saver function was kicking off
> we
>> looked at the power settings and screen saver settings on the
>> workstations
>> and nothing out of the ordinary is showing up. Also no errors with the
> login
>> scripts are seen, and nothing during the log out process pops up as a
>> warning of any problems or is there anything adverse in the event logs.
>>
>> One thought I had was that this might have something to do with roaming
>> profiles not updating completely during the users log out. No new GPO's
>> have been created or none of the old one have been modified either.
>>
>> Another odd thing is if the user logging off chooses to reboot the
> computer
>> instead of a normal logoff then when the computer reboots and no one logs
> in
>> before the monitor power saver kicks off then the computer locks itself
> with
>> the administrator account name, which is very odd since all the local
>> administrator accounts have been renamed.
>>
>> If anyone has seen this issue before, or something similar please point
>> me
>> in the direction of another post or KB article.
>>
>> Thanks in advance.
>>
>> Jason
>>
>>
>
> What is the size of a typical user's profile?
> (e.g. c:\documents and settings\Jason)
>
>

DoctorGordanBens · 04-30-07 02:53 PM

I would check if this issue is related to the profile size, by
picking a user with a small roaming profile (20 MBytes)
with a big user (300 MBytes).

"Jason Paper" <jason.paper@edocorp.com> wrote in message
news:OVNbx00iHHA.5052@TK2MSFTNGP05.phx.gbl...
> All users have a capped profile size of 200MB. There are a few exceptions
> for higher-ups. I can look to see what the average size is across the
board.
> We have roughly 3000 users, do you think it is possible that all the users
> roaming profiles are bad?
>
> Jason
>
>
> "Pegasus (MVP)" <I.can@fly.com> wrote in message
> news:OdncbAUiHHA.4624@TK2MSFTNGP04.phx.gbl...
> >
> > "Jason Paper" <jason.paper@edocorp.com> wrote in message
> > news:%23utFKURiHHA.5008@TK2MSFTNGP02.phx.gbl...
> >> All,
> >> I am having a problem I am hoping someone can shed some light on.
> > First
> >> real quick here is a general overview of the network in question:
> >>
> >> 2 Windows 2000 Advanced Server in the role as DC's with SP4 and all
> > patches
> >> up to date
> >> 2 Windows 2000 Advanced Server in the role as Member Servers with SP4
and
> >> all patches running Exchange 2000 fully patched.
> >> All users are using roaming profiles.
> >>
> >> Our users can log into the domain, perform all the work they need to
and
> >> then log off. About 20 to 30 minutes after the user logs off the
> >> workstation they were just using and providing no one else logs onto
that
> >> work station then the monitor power saver kicks in and the screen goes
> >> blank. All normal stuff right? Now when a new user or even the previous
> > user
> >> that last used the work station and logged off from it comes back,
moves
> > the
> >> mouse or hits a hit to get the monitor to come back on the workstation
is
> >> locked with the last user who used the workstations account. This
happens
> >> even though that user successfully logged off the workstation. The user
> > with
> >> those credentials can unlock that workstation but instead of taking
them
> >> back to their desktop it takes them back to the initial log on screen.
> > This
> >> is happening on all our workstations. We have looked for viruses,
> >> reloaded
> > a
> >> few workstations and nothing seems to get this problem to go away.
Since
> >> this was happening when the monitor power saver function was kicking
off
> > we
> >> looked at the power settings and screen saver settings on the
> >> workstations
> >> and nothing out of the ordinary is showing up. Also no errors with the
> > login
> >> scripts are seen, and nothing during the log out process pops up as a
> >> warning of any problems or is there anything adverse in the event logs.
> >>
> >> One thought I had was that this might have something to do with roaming
> >> profiles not updating completely during the users log out. No new
GPO's
> >> have been created or none of the old one have been modified either.
> >>
> >> Another odd thing is if the user logging off chooses to reboot the
> > computer
> >> instead of a normal logoff then when the computer reboots and no one
logs
> > in
> >> before the monitor power saver kicks off then the computer locks itself
> > with
> >> the administrator account name, which is very odd since all the local
> >> administrator accounts have been renamed.
> >>
> >> If anyone has seen this issue before, or something similar please point
> >> me
> >> in the direction of another post or KB article.
> >>
> >> Thanks in advance.
> >>
> >> Jason
> >>
> >>
> >
> > What is the size of a typical user's profile?
> > (e.g. c:\documents and settings\Jason)
> >
> >
>
>

DoctorGordanBens · 04-30-07 03:12 PM

Pegasus,
We did look into that, but this issue is affecting all users regardless
of profile size. Is there a way to verify that when a user is logging out
that his roaming profile is updating back the profile server as it should?

Jason

"Pegasus (MVP)" <I.can@fly.com> wrote in message
news:e$GZbC3iHHA.5108@TK2MSFTNGP03.phx.gbl...
>I would check if this issue is related to the profile size, by
> picking a user with a small roaming profile (20 MBytes)
> with a big user (300 MBytes).
>
>
> "Jason Paper" <jason.paper@edocorp.com> wrote in message
> news:OVNbx00iHHA.5052@TK2MSFTNGP05.phx.gbl...
>> All users have a capped profile size of 200MB. There are a few exceptions
>> for higher-ups. I can look to see what the average size is across the
> board.
>> We have roughly 3000 users, do you think it is possible that all the
>> users
>> roaming profiles are bad?
>>
>> Jason
>>
>>
>> "Pegasus (MVP)" <I.can@fly.com> wrote in message
>> news:OdncbAUiHHA.4624@TK2MSFTNGP04.phx.gbl...
>> >
>> > "Jason Paper" <jason.paper@edocorp.com> wrote in message
>> > news:%23utFKURiHHA.5008@TK2MSFTNGP02.phx.gbl...
>> >> All,
>> >> I am having a problem I am hoping someone can shed some light on.
>> > First
>> >> real quick here is a general overview of the network in question:
>> >>
>> >> 2 Windows 2000 Advanced Server in the role as DC's with SP4 and all
>> > patches
>> >> up to date
>> >> 2 Windows 2000 Advanced Server in the role as Member Servers with SP4
> and
>> >> all patches running Exchange 2000 fully patched.
>> >> All users are using roaming profiles.
>> >>
>> >> Our users can log into the domain, perform all the work they need to
> and
>> >> then log off. About 20 to 30 minutes after the user logs off the
>> >> workstation they were just using and providing no one else logs onto
> that
>> >> work station then the monitor power saver kicks in and the screen goes
>> >> blank. All normal stuff right? Now when a new user or even the
>> >> previous
>> > user
>> >> that last used the work station and logged off from it comes back,
> moves
>> > the
>> >> mouse or hits a hit to get the monitor to come back on the workstation
> is
>> >> locked with the last user who used the workstations account. This
> happens
>> >> even though that user successfully logged off the workstation. The
>> >> user
>> > with
>> >> those credentials can unlock that workstation but instead of taking
> them
>> >> back to their desktop it takes them back to the initial log on screen.
>> > This
>> >> is happening on all our workstations. We have looked for viruses,
>> >> reloaded
>> > a
>> >> few workstations and nothing seems to get this problem to go away.
> Since
>> >> this was happening when the monitor power saver function was kicking
> off
>> > we
>> >> looked at the power settings and screen saver settings on the
>> >> workstations
>> >> and nothing out of the ordinary is showing up. Also no errors with the
>> > login
>> >> scripts are seen, and nothing during the log out process pops up as a
>> >> warning of any problems or is there anything adverse in the event
>> >> logs.
>> >>
>> >> One thought I had was that this might have something to do with
>> >> roaming
>> >> profiles not updating completely during the users log out. No new
> GPO's
>> >> have been created or none of the old one have been modified either.
>> >>
>> >> Another odd thing is if the user logging off chooses to reboot the
>> > computer
>> >> instead of a normal logoff then when the computer reboots and no one
> logs
>> > in
>> >> before the monitor power saver kicks off then the computer locks
>> >> itself
>> > with
>> >> the administrator account name, which is very odd since all the local
>> >> administrator accounts have been renamed.
>> >>
>> >> If anyone has seen this issue before, or something similar please
>> >> point
>> >> me
>> >> in the direction of another post or KB article.
>> >>
>> >> Thanks in advance.
>> >>
>> >> Jason
>> >>
>> >>
>> >
>> > What is the size of a typical user's profile?
>> > (e.g. c:\documents and settings\Jason)
>> >
>> >
>>
>>
>
>

DoctorGordanBens · 04-30-07 04:14 PM

I would do this to get a handle on the issue:
1. Start a Command Prompt on a problem machine by running
this command from a networked PC:
psexec \\ProblemPC cmd
You can get psexec.exe from www.sysinternals.com.
2. When in this Command Prompt, run this batch file:
@echo off
:again
echo %date% %time% >> c:\Logs.txt
pslist >> c:\Logs.txt
echo =========== >> c:\Logs.txt
ping localhost -n 20 > nul
goto again
You can get pslist.exe from www.sysinternals.com.
3. Log off from ProblemPC and track the logoff process with
your watch.
4. Compare the contents of c:\Logs.txt with the log you recorded
in Step 3.

The comparison will tell you what happened during the log off
phase and what process(es) delayed the log off.

"Jason Paper" <jason.paper@edocorp.com> wrote in message
news:elsl3M3iHHA.4040@TK2MSFTNGP03.phx.gbl...
> Pegasus,
> We did look into that, but this issue is affecting all users
regardless
> of profile size. Is there a way to verify that when a user is logging out
> that his roaming profile is updating back the profile server as it should?
>
> Jason
>
>
> "Pegasus (MVP)" <I.can@fly.com> wrote in message
> news:e$GZbC3iHHA.5108@TK2MSFTNGP03.phx.gbl...
> >I would check if this issue is related to the profile size, by
> > picking a user with a small roaming profile (20 MBytes)
> > with a big user (300 MBytes).
> >
> >
> > "Jason Paper" <jason.paper@edocorp.com> wrote in message
> > news:OVNbx00iHHA.5052@TK2MSFTNGP05.phx.gbl...
> >> All users have a capped profile size of 200MB. There are a few
exceptions
> >> for higher-ups. I can look to see what the average size is across the
> > board.
> >> We have roughly 3000 users, do you think it is possible that all the
> >> users
> >> roaming profiles are bad?
> >>
> >> Jason
> >>
> >>
> >> "Pegasus (MVP)" <I.can@fly.com> wrote in message
> >> news:OdncbAUiHHA.4624@TK2MSFTNGP04.phx.gbl...
> >> >
> >> > "Jason Paper" <jason.paper@edocorp.com> wrote in message
> >> > news:%23utFKURiHHA.5008@TK2MSFTNGP02.phx.gbl...
> >> >> All,
> >> >> I am having a problem I am hoping someone can shed some light on.
> >> > First
> >> >> real quick here is a general overview of the network in question:
> >> >>
> >> >> 2 Windows 2000 Advanced Server in the role as DC's with SP4 and all
> >> > patches
> >> >> up to date
> >> >> 2 Windows 2000 Advanced Server in the role as Member Servers with
SP4
> > and
> >> >> all patches running Exchange 2000 fully patched.
> >> >> All users are using roaming profiles.
> >> >>
> >> >> Our users can log into the domain, perform all the work they need to
> > and
> >> >> then log off. About 20 to 30 minutes after the user logs off the
> >> >> workstation they were just using and providing no one else logs onto
> > that
> >> >> work station then the monitor power saver kicks in and the screen
goes
> >> >> blank. All normal stuff right? Now when a new user or even the
> >> >> previous
> >> > user
> >> >> that last used the work station and logged off from it comes back,
> > moves
> >> > the
> >> >> mouse or hits a hit to get the monitor to come back on the
workstation
> > is
> >> >> locked with the last user who used the workstations account. This
> > happens
> >> >> even though that user successfully logged off the workstation. The
> >> >> user
> >> > with
> >> >> those credentials can unlock that workstation but instead of taking
> > them
> >> >> back to their desktop it takes them back to the initial log on
screen.
> >> > This
> >> >> is happening on all our workstations. We have looked for viruses,
> >> >> reloaded
> >> > a
> >> >> few workstations and nothing seems to get this problem to go away.
> > Since
> >> >> this was happening when the monitor power saver function was kicking
> > off
> >> > we
> >> >> looked at the power settings and screen saver settings on the
> >> >> workstations
> >> >> and nothing out of the ordinary is showing up. Also no errors with
the
> >> > login
> >> >> scripts are seen, and nothing during the log out process pops up as
a
> >> >> warning of any problems or is there anything adverse in the event
> >> >> logs.
> >> >>
> >> >> One thought I had was that this might have something to do with
> >> >> roaming
> >> >> profiles not updating completely during the users log out. No new
> > GPO's
> >> >> have been created or none of the old one have been modified either.
> >> >>
> >> >> Another odd thing is if the user logging off chooses to reboot the
> >> > computer
> >> >> instead of a normal logoff then when the computer reboots and no one
> > logs
> >> > in
> >> >> before the monitor power saver kicks off then the computer locks
> >> >> itself
> >> > with
> >> >> the administrator account name, which is very odd since all the
local
> >> >> administrator accounts have been renamed.
> >> >>
> >> >> If anyone has seen this issue before, or something similar please
> >> >> point
> >> >> me
> >> >> in the direction of another post or KB article.
> >> >>
> >> >> Thanks in advance.
> >> >>
> >> >> Jason
> >> >>
> >> >>
> >> >
> >> > What is the size of a typical user's profile?
> >> > (e.g. c:\documents and settings\Jason)
> >> >
> >> >
> >>
> >>
> >
> >
>
>

Thread: Possible Roaming profile issue.

LinkBack

Thread Tools

Possible Roaming profile issue.

Re: Possible Roaming profile issue.

Re: Possible Roaming profile issue.

Re: Possible Roaming profile issue.

Re: Possible Roaming profile issue.

Re: Possible Roaming profile issue.

Similar Threads

Upgrade windows 2000 server roaming profile to windows server 2003

Using a USB Drive for a truly 'roaming' profile

roaming profile backup

cannot locate server copy of your roaming profile

Roaming Profile doesn't show the wallpaper

Posting Permissions