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  1. #1
    DoctorGordanBens
    Guest

    Default Deleting Files - Virus?

    Hi, I believe I have a corrupt file in one of my folders. When I try to
    navigate to this folder windows Explorer crashes with the following message
    "Windows Explorer has encountered a problem and needs to close". Norton
    crashes at a file inside this folder when I run a scan with the message
    "Norton AntiVirus Scanner Module has encountered a problem and needs to
    close". AVG Anti-Spyware also crashes at this folder with the message
    "Something bad happened in the application". Please could you advise how I
    can get to this file or folder to remove it.
    Thanks.




  2. #2
    DoctorGordanBens
    Guest

    Default Re: Deleting Files - Virus?

    Natureboy wrote:
    > Hi, I believe I have a corrupt file in one of my folders. When I try to
    > navigate to this folder windows Explorer crashes with the following message
    > "Windows Explorer has encountered a problem and needs to close". Norton
    > crashes at a file inside this folder when I run a scan with the message
    > "Norton AntiVirus Scanner Module has encountered a problem and needs to
    > close". AVG Anti-Spyware also crashes at this folder with the message
    > "Something bad happened in the application". Please could you advise how I
    > can get to this file or folder to remove it.
    > Thanks.


    Run CHKDSK; the file or folder may be damaged.

    --
    Joe =o)

  3. #3
    DoctorGordanBens
    Guest

    Default Re: Deleting Files - Virus?

    Thanks lads, I have now resolved the problem thanks to advise to use safe
    mode and use of the command " rd /s path" to remove the folder.
    --
    I''m trying my best!!


    "Elmo" wrote:

    > Natureboy wrote:
    > > Hi, I believe I have a corrupt file in one of my folders. When I try to
    > > navigate to this folder windows Explorer crashes with the following message
    > > "Windows Explorer has encountered a problem and needs to close". Norton
    > > crashes at a file inside this folder when I run a scan with the message
    > > "Norton AntiVirus Scanner Module has encountered a problem and needs to
    > > close". AVG Anti-Spyware also crashes at this folder with the message
    > > "Something bad happened in the application". Please could you advise how I
    > > can get to this file or folder to remove it.
    > > Thanks.

    >
    > Run CHKDSK; the file or folder may be damaged.
    >
    > --
    > Joe =o)
    >


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